Have You Ever Wondered Why You Do The Things You Do?
What about the things you want to do but don't?
Or the things you don't want to do but do?
Your emotional intelligence may hold the key...
Are You Emotionally Intelligent
And Does It Matter?
Research suggests emotional intelligence is twice as important as IQ and management / technical skills in achieving success. What's more, the higher to climb the ladder of success in an organisation the more important it becomes.
Emotional Intelligence has become a hot topic. A wealth of research suggests a strong correlation between emotional intelligence, leadership, management and change competencies.
A high level of emotional intelligence has been found to be associated with 'success' in a work context. Indeed, some claim that high emotional intelligence is associated with more wide-reaching 'life-success'.
Given that we exist in an uncertain and ever changing world, then knowledge and understanding of emotional intelligence and how to apply it effectively is critical to personal and organisational success.
So yes, it does matter. A lot
What is Emotional Intelligence?
Simply put, emotional intelligence is all about your ability to be aware of and understand your emotions and your skill at dealing with and managing other people’s emotional states.
"Emotional intelligence is the capacity for recognizing our own feelings and those of others, for motivating ourselves and for managing emotions well in ourselves and in our relationships."
Daniel Goleman, "Working with Emotional Intelligence"
A more comprehensive definition comes from the work of Malcom Higgs & Vic Dulewicz (1999) Making Sense of Emotional Intelligence:
"Achieving one's goals through the ability to manage one's own feelings and emotions, to be sensitive to and influence other key people and to balance one's motives and drives with conscientious and ethical behaviour."
If emotional intelligence emphasises relationships and personal effectiveness then it has a potentially MASSIVE impact in the workplace and the boardroom. And this is especially the case for leaders at all levels in organisations.
What Are The Elements of Emotional Intelligence?
Years of research has identified TEN Emotional Intelligence Competencies that are characteristic of successful leaders. According to Dr Martyn Newman at Roche Martin these competencies can be measured and leaders with these skills are characterised by:
- Self-Knowing – the capacity to recognize how their feelings and emotions impact on their personal opinions, attitudes and judgements.
- Self-Confidence – the ability to respect and like themselves and be confident in their skills and abilities.
- Self-Reliance – the emotional power to take responsibility for themselves, back their own judgments and be self-reliant in developing and making significant decisions.
- Straightforwardness – the ability to express their feelings and points of view openly in a straightforward way, while respecting the fact that others may hold a different opinion or expectation. They are comfortable challenging the views of others and give clear messages.
- Self-Actualisation – the ability to manage their reserves of emotional energy and maintain an effective level of work/life balance. They appear to thrive in setting challenging personal and professional goals and their enthusiasm is likely contagious.
- Relationship Skills – the knack for establishing and maintaining collaborative and rewarding relationships characterized by positive expectations.
- Empathy – the ability to grasp the emotional dimension of a business situation and create resonant connections with others.
- Adaptability – the ability to adapt their thinking, feelings and actions in response to changing circumstances. They are tolerant of others and receptive to new ideas and consider different points of view.
- Self-Control – the ability to manage their emotions well and restrain their actions until they have time to think rationally. They are able to stay calm in stressful situations and maintain productivity without losing control.
- Optimism – the ability to sense opportunities even in the face of adversity. They are resilient, can see the big picture and where they are going and are able to focus on the possibilities of what can be achieved.
According to Dr Martyn Newman these ten distinct factors emerge that form the basis of a distinctive model of emotional intelligence that pertains to effective leadership – emotional capital...(see the figure below).
So What? How Can Emotional Intelligence Help You?
Enhancing and leveraging your emotional intelligence can help you make a positive difference in the workplace and when leading teams (especially if issues are complex issues and where creativity, dealing with ambiguity and results orientation are essential).
Emotional intelligence is closely associated with leadership, separating the best from the rest. Though it is not always easy to define given the complexity and diversity of businesses and markets, most of us recognise leaders when we see them. Think of people such as Nelson Mandela and Mayor Rudolf Giuliani, or business CEO like Virgin boss Richard Branson and Jack Welch, until recently top man at GE. All exhibit comparatively strong levels of emotional intelligence and enduring longevity.
In a complex and unstable world, outstanding leaders are those who manage and implement corporate change effectively. Performance is being measured against cognitive skills as well as how we handle ourselves and interact with others.
So, how will you use your emotional intelligence to lead your organisation in the 21st Century?
Emotional Capital Report (ECR)
Define, Measure & Develop Emotional Intelligence in Leadership
Rigorous scientific research has identified ten emotional skills that drive leadership performance and separate great leaders from the rest. It represents a completely new psychology of leadership - one based less on the old style of authority and compliance and more on effectively influencing followers.
These ten skills can now be accurately measured by the Emotional Capital Report (ECR) from Roche Martin – the world’s first scientifically developed psychometric for measuring emotional intelligence and leadership.
The ECR™ offers a unique assessment of the components of emotional intelligence that are empirically linked to leadership performance and provides a wealth of coaching strategies tailored to each individual’s development needs.
Key benefits include:
- Uses field-tested psychometrics to develop leaders, select talent, & improve performance
- The 77 question assessments take 10 - 15 minutes to complete
- Backed by ten years of empirical analysis and a database of 10,000 participants
- Multi-language support
- Multiple report options: Self-Assessment, Development, 360 and Selection
Roche Martin have used ECR extensively. It is the emotional intelligence tool of choice for many world-leading companies, including:
To read sample pages from ECR please click on the PDF link below:
Easy Online Assessment Process
Candidates take the ECR online via any standard web browser by clicking on a unique hyperlink provided to them by RocheMartin. The self-assessment takes 10 - 15 minutes to complete and can be downloaded instantly.
The ECR delivers scores on the 10 emotional intelligence competencies that our research has linked to professional performance. Based on these scores, each individual receives 19 pages of powerful coaching strategies and a tailored action plan for building their leadership skills.
Curious about Your Emotional Intelligence?
Are you curious about your emotional intelligence and how it can help you be more successful at work?
Then the first step is to get it assessed...click on the link below to find out more.
You can also call +44 (0) 20 8798 3343 NOW to book your assessment and discover how emotional intelligence could make a difference to your life...
I found the 360° element of the emotional intelligence assessment incredibly useful in a coaching context. Gathering feedback from my colleagues helped me explore the implications of my emotional intelligence and provided robust, objective data to aid my coaching conversations.
- Dick Haynes of Haynes Financial in Sutton
Working with Mark on the emotional intelligence assessment was very insightful and positive. 10/10 – I recommend it very highly.
- Rick Peet of AVN Picktree in Farnham, Surrey
Mark helped me understand the importance of being smart with my emotions. As a leader, it's vital I'm aware of my feelings and that I use them to generate more positive outcomes in my personal and professional life. Managing my emotions has enabled me to make better decisions, engage and influence others more effectively and create the right mindset for me to be the best I can be.
- Sharon Allen, Headteacher at Bolnore Village Primary School in Haywards Heath, West Sussex
Want to talk about Emotional Intelligence?
Not ready for the Assessment yet but want to find out more about Emotional Intelligence? Then let's talk...
Arrange a FREE 30 Minute Consultation to explore how Emotional Intelligence can make a difference to your life...
During your telephone call you will get insights into:
- Exploring the science behind emotional intelligence and why it matters in a complex and fast changing world
- How to use Emotional Intelligence to improve your personal effectiveness and professional relationships
- Case studies of how emotional intelligence is being used by organisations to deeply engage with people while building a true sense of community
- How to find out your emotional intelligence score and profile and what you might do with that knowledge
Call + 44 (0)20 8798 3343 NOW to book your FREE 30 Minute Consultation and discover how harnessing the power of your emotions could make a HUGE difference to your life...